I'm the producer of a project called " OfJapan " . I've been using soundcloud for about a year as well as using the subscription plan on google chrome
, Pro for $6 a month. Recently lost my job so haven't been able to pay in order to keep my pro plan. I recently got a chance to get a month worth of the subscription again but this time wanted to try out your " Unlimited plan
" for $15. I've never had this issue before, where once I fill out my information and then click " purchase " the screen then proceeds to load continuously for a long period of time without doing anything. Which doesn't allow me to actually purchase the plan
, I've been trying to purchase the plan for about 3 days now before contacting help, which I did do yesterday, but to no avail. After getting suggestion through email on what to do, the issue still remained. I've gone through all possible troubleshooting I know of and have been recommended to try
. 1. Disable plug ins, 2.try
different web browsers 3. Try on a different computer 4. Try " in cognito " on google 5. clear cookies, etc then relaunch browser 6. Reset computer.
Everything else like playing tracks, uploading both sounds and images, links, etc all work however
I've done all of the above and the problem still remains. I'm sure this issue is being caused on my end but if its not rude or any trouble, I wanted to just let you guys know this issue is going on, in case it may be on your side ( soundcloud ) in hopes that you may be able to fix this.
Again, sorry for the trouble, love your website and will continue to use soundcloud to grow and create fans. Thank you!
My account : https://soundcloud.com/ofjapan
Picture of the issue : http://puu.sh/jLCgH/3fb1385d9e.png