Answered

Subscription setting

  • 5 June 2019
  • 2 replies
  • 87 views

I subscribe to SoundCloud Go+. Its the free 30 days actually.
But I want to terminate it belote the Endgame of the mounth. The problem is I can't look at the subscription setting on the app and then I look on the support they don't fond the page...
Don't know what to do
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Best answer by Mathis 5 June 2019, 17:25

Hi there,

Cancelling via mobile is currently not possible unfortunately, however you already seem to have managed to opt out.

If you're not seeing the button to cancel, this means you already have canceled your plan. You can confirm this by going to soundcloud.com/you/subscriptions while logged in and, under the plan you canceled, it should say "expires on ..." instead of "renews on ..."

Hope this helps clarify.

All the best,
Mathis
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Hi there,

Cancelling via mobile is currently not possible unfortunately, however you already seem to have managed to opt out.

If you're not seeing the button to cancel, this means you already have canceled your plan. You can confirm this by going to soundcloud.com/you/subscriptions while logged in and, under the plan you canceled, it should say "expires on ..." instead of "renews on ..."

Hope this helps clarify.

All the best,
Mathis
Thanks that exactly what I've done and it work

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