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upgraded to pro instead of pro unlimited

  • 2 August 2016
  • 1 reply
  • 90 views

I intended to upgrade to pro unlimited but the page froze. When I got the page back up again, i clicked on Pro by accident and was able to pay for the plan but it processed the payment for Pro, not Pro Unlimited. This leads to me only having 6 hours of audio which doesn't work since my account is for a podcast. Is there anyway I can have this corrected and allow me to pay the difference? When I attempted to purchase the Pro unlimited now, it tells me that it wont update until August 31st now due to this mistake. I'd like to avoid waiting a month and having only 6 hours of episodes available for streaming.
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Best answer by Mathis 3 August 2016, 11:59

Hey hey,

Please reach out to our payments team for further assistance with this, as they can help with this most efficiently. :-)

Cheers
M
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Userlevel 7
Badge +3
Hey hey,

Please reach out to our payments team for further assistance with this, as they can help with this most efficiently. :-)

Cheers
M

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