Question

" We are sorry, your payment was not authorized. Please check your card details and try again. "

  • 29 March 2015
  • 2 replies
  • 701 views

I want to pay for a Pro Unlimited plan but I have this error message. My card details are OK and I have enough money to pay for such a plan. Is this a bug ?

2 replies

Userlevel 7
Badge +3
Hi there Alban,

Thank you for posting on our forum. Sorry to hear about the troubles - In your specific case, I'd recommend to get in touch with our payments team directly via email to receive the most efficient support. Your can reach out here.

Hope to get you onboard soon :-)

Cheers
Mathis
"We are sorry, your payment was not authorized. Please check your card details and try again. "

Hello , I am going through the same problem , I would like to receive help from someone to pay the soundcloud .

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