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wheres my refund

  • 14 April 2019
  • 2 replies
  • 77 views

i signed up for a pro account, changed my mind a few days later and deleted it. its been like 5 days since i deleted it and i still havent received the 30 day money back guarantee. how the heck do i talk to someone about subscription accounting stuff? i cant find an email or phone number anywhere.
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Best answer by Mathis 18 June 2019, 17:18

Hi there,

Just to close this off - everything there is to know about the 30 day money back guarantee is available here: https://help.soundcloud.com/hc/en-us/articles/115003448067-30-day-money-back-guarantee

@Skyblu as far as I can see, your refund was issued properly - banks can take up to 5 business days to process this properly.

All the best
Mathis
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2 replies

Have you been contacted?
Userlevel 7
Badge +3
Hi there,

Just to close this off - everything there is to know about the 30 day money back guarantee is available here: https://help.soundcloud.com/hc/en-us/articles/115003448067-30-day-money-back-guarantee

@Skyblu as far as I can see, your refund was issued properly - banks can take up to 5 business days to process this properly.

All the best
Mathis