Question

why am i getting ads when i pay $120 a year for pro unlimited?

  • 26 March 2018
  • 5 replies
  • 77 views

?????

this just started a few days ago on my phone app and is now happening on my computer. having a hard time finding a way to contact SC about this. ideas?

5 replies

Userlevel 1
voice your opinion here: https://help.soundcloud.com/hc/en-us/requests/new?ticket_form_id=553848
Userlevel 2
+1. Total BS. These SoundClowns don’t deserve the awesome community that WE built.
Userlevel 1
Luca they've switched off the 'File A Ticket' service, you can't do that anymore. Ever get the feeling you've been had? 😞
Userlevel 7
Badge +3
Hi there,

Apologies about the confusion with this. You should no longer hear that many ads now.

Thanks for hanging in there.

Cheers
Mathis
Userlevel 1
Hi Mathis,
How about responding to all the people that have been banned from commenting by SC's autobots? The problem has been ongoing for quite a while now and Soundcloud don't seem to be interested in their paying customers. I've cancelled my renewal as have many others. Good business model?
And by the way, if I'm paying for a Pro account I don't just want 'less' adverts, I want ZERO adverts.
Many thanks

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