Question

Why is Paypal asking for Credit Card info ?

  • 23 November 2017
  • 3 replies
  • 1234 views

I want to upgrade to a Pro Unlimited account.
I choose Paypal as payment method but then Paypal asks me for a credit card number .
I've got enough credit on my account to purchase this account and I already did it before, and then they didn't ask me for a credit card number.
Anyone ?

Thanks,
Bregt.

3 replies

I have the same problem, how can I fix this?
Need help from support, urgent!
Thanks
Same problem here i'm afraid 😕
Userlevel 7
Badge +3
Hi there,

This might be a security step on PayPal's end. I'm afraid it is not down to SoundCloud to sort this out. Please reach out to PayPal for further support around this. (I've had to get in touch myself, in regards to a different issue in the past and they are quite responsive).

All the best
Mathis

Reply