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Account has disappeared

  • 11 March 2018
  • 5 replies
  • 216 views

My main account "Luckee Luchi (2013-2017)" starting Friday afternoon has suddenly disappeared . I filed a ticket but still hasn't gotten a reply yet. My soundcloud url is https://soundcloud.com/luckee-luchi

Please help me as soon as possible.
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Best answer by Mathis 22 March 2018, 17:57

Hi Luckee,

Glad to hear your account has reappeared. Here's more information for when this kind of issue happens: https://help.soundcloud.com/hc/en-us/articles/115003563468-It-says-my-account-is-frozen-and-I-can-t-sign-in

Cheers
Mathis
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5 replies

Also I changed my name maybe 2 weeks ago when I created a second account. Is that the problem?
@Mathis
Please help @Mathis
Account is back now
Userlevel 7
Badge +3
Hi Luckee,

Glad to hear your account has reappeared. Here's more information for when this kind of issue happens: https://help.soundcloud.com/hc/en-us/articles/115003563468-It-says-my-account-is-frozen-and-I-can-t-sign-in

Cheers
Mathis

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