account information(name likes followings) all gone

  • 14 June 2019
  • 1 reply

I log in one day and my user name was changed to a series number, all the likes, followers, followings comments are gone.
What has happened?
How can I restore status of my old account?
Thank you.

1 reply

Userlevel 7
Badge +3
Hi there,

I came across this topic and noticed no one else has had the chance to get back to you. Hmm, it looks like the account from which you're writing on the Help Community was created quite recently. Maybe you've accidentally created a new account rather than signing in to your regular account?