Someone spammed my account. I can't sign into my account. It's also disappeared from google search. I've had it for over 10 years. I can't even file a ticket, When I try it sends me to an article, then it asks if the article was helpful. I say no, then it says, file a ticket. I click on file a ticket it takes me back to the article. So I can't even file a ticket. What should I do?