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Cannot change profile URL


Hello,
I have been attempting to change my URL from https://soundcloud.com/xanaji66 to https://soundcloud.com/xanaji.

When I save changes I get this "Please note: You’re about to replace your old URL soundcloud.com/xanaji66. This will affect all links you’ve already posted outside of SoundCloud. Make sure you don’t forget to update these too." and within 1 second my URL resert to /xanaji66.
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Best answer by Mathis 5 May 2017, 15:43

Hello,
I have been attempting to change my URL from https://soundcloud.com/xanaji66 to https://soundcloud.com/xanaji.

When I save changes I get this "Please note: You’re about to replace your old URL soundcloud.com/xanaji66. This will affect all links you’ve already posted outside of SoundCloud. Make sure you don’t forget to update these too." and within 1 second my URL resert to /xanaji66.


Hi there,

I took a look into this now. Sorry if you haven't heard back from the team in the meantime. The URL was stuck because a previous owner was actually a fake bot - this is now sorted, go ahead and grab that URL 🙂
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10 replies

First, try restarting your computer. If that doesn't help you, email Soundcloud at support@soundcloud.com, and ask them to change it for you.
Explain your problem in detail if you email them, and also include a subject.
Ok, i will try.
Snarfles, I wrote them. They don't answer. I've also done that you've adviced me, it didn't help.
You just need to wait a bit for them to reply. They have a lot of stuff to do right now, and they might be working on something important.
They delete my ticket, and do nothing.
Userlevel 7
Badge +3
Hello,
I have been attempting to change my URL from https://soundcloud.com/xanaji66 to https://soundcloud.com/xanaji.

When I save changes I get this "Please note: You’re about to replace your old URL soundcloud.com/xanaji66. This will affect all links you’ve already posted outside of SoundCloud. Make sure you don’t forget to update these too." and within 1 second my URL resert to /xanaji66.


Hi there,

I took a look into this now. Sorry if you haven't heard back from the team in the meantime. The URL was stuck because a previous owner was actually a fake bot - this is now sorted, go ahead and grab that URL 🙂
Thank you!
Hello!
I have the same problem
I need to change URL to /Badorchestra , but i can't.
This URL is Empty
Help me please
Thank You!
Userlevel 6
Badge +1

I need to change URL to /Badorchestra , but i can't.

Try badorchestra .... all lower case.

I need to change URL to /Badorchestra , but i can't.

Try badorchestra .... all lower case.


It's allready lower case, but it still doesn't work(

May be @Mathis can help?

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