Question

Contact Soundcloud

  • 13 January 2017
  • 3 replies
  • 228 views

Why does Soundcloud make it so difficult to contact them? Can't find it anywhere.
Is it too much to ask to have a simple Contact Form section?
They send an email ...
"Firstly - if you are a Pro or Pro Unlimited user, please sign into your account and send us an email via the contact form on our Help Centre, to make sure that you are receiving priority support. "
Yet, when you're in the Help Center, nothing there to Contact them

Frustrasted.

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3 replies

You can contact them on Twitter or via e-mail — see my sig.
What is their email please? looking to cancel and refund subscription. miscalculated
Userlevel 7
Badge +3
Hi rusty,

transactions[at]soundcloud.com is the email address you will want to use to reach out to our payments team for further assistance.

Cheers
Mathis