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Getting help with a refund

  • 19 March 2017
  • 1 reply
  • 125 views

Hello all

So I've had a free Soundcloud account for some time now, and I decided that I wanted to try the Pro-unlimited version. And then my problems began. After I had filled in all of my personal info and finished my transaction I realised that I had agreed to pay 99€ yearly, instead of 9€ monthly. So I thought that I could get a refund (since this was the first stime I ever upgraded my account), and then buy pro-unlimited again with the 9€ monthly payment plan.

the problem is.... I never got refunded. So to summarize I've just paid soundcloud ca 100€ whereas 99€ of them went down the drain.

If anyone.. anyone.. could help resolve my issue, I would be ever greatful.

Best regards.
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Best answer by Chris Mai 19 March 2017, 19:21

E-mail transactions @ soundcloud.com
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E-mail transactions @ soundcloud.com

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