Question

How to change my postal address?

  • 15 April 2017
  • 1 reply
  • 102 views

Hi there,

I did find another post here on the forum via Google but noticed it was deleted afterwards. Also, clicking the link "Change your credit card or payment details" under "Helpful Links" brings me to a non-existing page. It does bother me, that the contact details of my Soundcloud subscription plan are unchanged since a couple of years ago. I would like to update them. There isn't any setting in my Soundcloud account that allows me to do that, currently.

Please help!

Robert

1 reply

Userlevel 7
Badge +3
Hi there Robert,

Hmm, I'm afraid you'd have to cancel your subscription, then subscribe again in order to change your payment details. Depending on how long you've been on your current plan, this might come with a change in pricing. If you want to double check with our subscriptions team, you can do so here.

Other than that, can you provide a screenshot or a URL where you're seeing the dead link so we can try and fix this for future reference? (feel free to report this either here, or when you reach out to the subscriptions team).

Cheers
Mathis

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