Question

I was able to create an account, but haven’t received my email confirmation


I created an account with an email account that I know works however the confirmation email did not arrive. after clicking on the resend confirmation email button several times it still did not work

I followed the steps on this page:http://help.soundcloud.com/customer/en/portal/articles/2105275-i-was-able-to-create-an-account-but-h...

but it still does not work

2 replies

Userlevel 7
Badge +3
Hi there,

It looks like the email address bounced from our servers when we tried to send you the confirmation email. I've now confirmed it manually, however you might run into issues again moving forward if the email bounces again.

In order to solve this, please see here and here for more info and steps to make sure our emails can get through to you.

Cheers
Mathis
It still says I am not confirmed!?

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