Question

It won't let me add another email address to my account

  • 15 April 2016
  • 7 replies
  • 125 views

I can't add another email address to my account

7 replies

Userlevel 7
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Hi Mic,

What happens when you try? Which browser & operating system are you using? Do you see an error message of which you could take a screenshot? This will help us understand your issue better.

Please also make sure you're going through our basic troubleshooting steps to see if you can fix this issue from your end.

If these things don't help, please reach out to our support team through our help center about this.

Cheers
Mathis
mines doing the same
Just to confirm - this is present on Chrome 50.0.2661.102 (64-bit) and Firefox 46.0.1 running on Mac OSX 10.11.3.

Console reports No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'https://soundcloud.com' is therefore not allowed access. The response had HTTP status code 500.

I've attached a screenshot:

https://dl.dropboxusercontent.com/u/2065970/Screenshot%202016-05-23%2017.30.02.png

Thanks!
Happening to me on Safari. Any update?
I created this account ages ago with an email address I no longer have, so I'm now trying to add my new new one, and when I click "add" it does nothing at all. I'm using chrome on a new macbook fully up to date. It seems like it wants me to use my old email address to gain access to my settings or something, which I cannot. ANy ideas?
I am in the same boat as alex, I no longer use the email connected to my account and it wont let me add my new email.
Same here - on Mac with latest Safari and OS. Any solution?

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