Question

keep getting blocked from posting and liking songs for website's lag

  • 6 June 2015
  • 2 replies
  • 128 views

I don't understand why I keep getting these blocks from liking/posting songs "too" much. It is the terrible coding of this website that it lags way too much! How should I be accountable for websites latency...

2 replies

like I will like a song or repost and then get a error message saying that it couldn't be liked or reposted. This causes the end user to relike or re-repost the song... so dumb
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like I will like a song or repost and then get a error message saying that it couldn't be liked or reposted. This causes the end user to relike or re-repost the song... so dumb
Hi Steve,

Thanks for posting. To clear up any confusion you did not hit a limit for liking too many tracks, but instead for re-liking the same tracks too often. From what I understand you seem to have experienced some sort of latency when you liked tracks? Can you explain in further detail how this looks? Also, have you tried the steps outlined in the original post here yet?

Just to clarify a bit further why the block might have fallen into place: We have implemented a limit in response to the community's request to curb behavior where an account likes, unlikes and then re-likes the same track(s) or playlist(s) again in a short period of time. If you were not aware that this was happening when liking tracks on your account, do let us know. The next time it happens get in touch with us and we can investigate further.

Based on this feedback from our users, who said it was causing annoyance and confusion, we have put limits in place to restrict this behavior. Your account has been blocked from liking for this reason. As we wish to prevent this activity in the future, if you run in to this limit repeatedly, each block you receive will increase in length.

These limits are in place to address community complaints about accounts overusing, or using features in a way other than as they were intended. We hope you can appreciate why we felt it necessary to put these limits in place.

Cheers
Mathis

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