Question

Lapsed Subscription and Missing tracks

  • 4 May 2017
  • 1 reply
  • 105 views

Hi,

I accidentally let my Pro Unlimited lapse and I am missing a lot of tracks, including all my dissertation research interviews. I've renewed my subscription but the missing tracks haven't reappeared. How do I get them back?

Thanks

1 reply

Userlevel 7
Badge +3
Hi there Drew,

Hmm - is this your profile? https://soundcloud.com/drew-adamek If so, there are only ~100 minutes of content uploaded to the profile, i.e. you're not over the quota for free accounts (180min), which would cause for some of your tracks to be hidden. Also, the Pro Unlimited status is indicated, so you can basically currently upload as much content as you want.

Cheers
Mathis

Reply