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My account dissapeared

  • 17 July 2019
  • 2 replies
  • 663 views

So earlier today I was trying to go on soundcloud and it told me they had trouble acessing my account. I have tried various usernames and passwords and i still cant log in. Was my account deleted by mistake?? Please is there anything I can do to get it back? My username was Kaloyan Rakov. the profile url was
http://soundcloud.com/user-116548979
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Best answer by Mathis 19 July 2019, 11:34

Hi Kaloyan,

Your account should be back in a few minutes - apologies about this, I've checked with our Trust & Safety team and it looks like this happened by mistake (they are refining the systems to make sure this won't happen again).

Cheers
Mathis
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2 replies

Happened to me aswell. Hopefully it will be resolved quickly.
Userlevel 7
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Hi Kaloyan,

Your account should be back in a few minutes - apologies about this, I've checked with our Trust & Safety team and it looks like this happened by mistake (they are refining the systems to make sure this won't happen again).

Cheers
Mathis

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