My main account has disapeared and also its profile!

  • 26 September 2017
  • 5 replies
  • 120 views

My account , profile , tracks, everything is gone! what happened! All i did was published my album but then it made my account disappear! why
https://soundcloud.com/1447-1447

5 replies

Userlevel 7
Badge +3
Hi there,

Sorry about this one - I've been able to check in with our Trust & Safety team about this and the reason you’ve been having these difficulties is because your account was mistakenly detected as spam and, as a result, suspended from our platform. We apologize for any momentary inconvenience this situation caused. Our spam detection systems are in place to maintain the integrity of accounts on the site; but automated systems sometimes make mistakes, as in cases like this one. We’ve now released the account, and you should be able to access it again.

**Please note that due to caching, it may take up to 48 hours for your follower count and other statistics to appear normally.

Cheers
Mathis
@Mathis

Hello my SoundCloud jus got deleted also out of no where I have tried everything I searched the web over 8 hours and I haven’t got an email from SoundCloud I filed a ticket . I am extremely upset I had over a quarter million views on my soundcloud this is so ridiculous I really need help with getting my account back my url is https://m.soundcloud.com/jay-muuufuqn-felon-3
@Mathis I am having this problem as well for 8 days now. Please help me Mathis. My name is "Luckee Luchi (2013-2017)" and url is https://soundcloud.com/luckee-luchi
Please help @Mathis https://soundcloud.com/luckee-luchi
My account , profile , tracks, everything is gone! what happened! All i did was published my album but then it made my account disappear! why
https://soundcloud.com/1447-1447


My account T-wee Acehigh got deleted too... I need help can anyone help me too
https://soundcloud.com/t-wee-acehigh-232352511

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