Question

my primary email address is no longer valid so I can't access the email sent to verify the change. What now?

  • 5 September 2015
  • 6 replies
  • 520 views

logon email is no longer a valid email address.

6 replies

Hi there duggles,

I you can still log in to your SoundCloud account, you should be able to update your account with your new email address. If you would like to change your primary email address, you can do so here: http://soundcloud.com/settings/email

Just add the email you want to change it to where it says 'Add another email address'. You'll then receive a confirmation email in your inbox and you'll need to follow the instructions provided to confirm it to your SoundCloud account.

Once that's done, go back to http://soundcloud.com/settings/email and you can switch it to your primary email by checking the circle beside it on the left side.

Let me know if you have any other questions!

Cheers,
Mathis

Mathis, there is no option to change to an alternate primary. My primary is no longer valid. We can delete a secondary email but as you can see in my picture the primary email has zero options to do anything with. Your answer is not working for anyone.

Im having the same issue. This forum page says "Solved" , but I don't see a solution. PLEASE HELP.
Hi there duggles,

I you can still log in to your SoundCloud account, you should be able to update your account with your new email address. If you would like to change your primary email address, you can do so here: http://soundcloud.com/settings/email

Just add the email you want to change it to where it says 'Add another email address'. You'll then receive a confirmation email in your inbox and you'll need to follow the instructions provided to confirm it to your SoundCloud account.

Once that's done, go back to http://soundcloud.com/settings/email and you can switch it to your primary email by checking the circle beside it on the left side.

Let me know if you have any other questions!

Cheers,
Mathis

This doesn't help. If your email isn't verified you cannot add a new email address.
i'm having exactly the same problem, only i already upgraded pro two years ago...
I'm having the same issues, but every time I click the 'add' it does not accept my updated email account information. I've tried it a couple times, and its not working. I need to confirm my email since I upgraded my account to 'pro' level, and I have tracks that I need to upload. For stats, my ISP is Time Warner, Chrome browser.
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Hi there duggles,

I you can still log in to your SoundCloud account, you should be able to update your account with your new email address. If you would like to change your primary email address, you can do so here: http://soundcloud.com/settings/email

Just add the email you want to change it to where it says 'Add another email address'. You'll then receive a confirmation email in your inbox and you'll need to follow the instructions provided to confirm it to your SoundCloud account.

Once that's done, go back to http://soundcloud.com/settings/email and you can switch it to your primary email by checking the circle beside it on the left side.

Let me know if you have any other questions!

Cheers,
Mathis

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