Question

Never received an email confirmation and can't upload audio files. Keep resending email, but don't see in my inbox/my spam folder.

  • 21 October 2016
  • 1 reply
  • 34 views

Never received an email confirmation and can't upload audio files. Keep resending email, but don't see in my inbox/my spam folder. Account : Abstraxion

1 reply

Userlevel 7
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Hi Abstraxion,

Hmm, it looks like all the email address you've added to your account are bouncing, i.e. we cannot deliver emails to that address but are getting error messages instead.

Please see here on our Help Center for more info. If the issue persists, please reach out to our Trust & Safety team via trust[at]soundcloud.com.

All the best to you,
Mathis

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