Answered

PASSWORD UP DATE REQUEST: HACK??

  • 22 October 2016
  • 2 replies
  • 303 views

PASSWORD UP DATE REQUEST: I am using my boyfriends account atm to get some answers as my account No longer exsitst? I got a request to rest my password when I signed on today, completed as requested throught the email adress caitlin_anthony@hotmail.com. After successfuly completing the password reset I re logged into my accout, EXCEPT when I logged in it was a new account User 697020220, after realising this I deleted this account and tried to log back in as usual, there is not NO link between my email adress and my previously exsisting account/ name, although when serching names in the sound cloud search my " Caitlin Anthony" account still apears on sound cloud with some of my recent activity. WHAT I GOING ON!? How to I log back into my account on sound clouse!? Can some one please help!!?? FEEL FREE TO EMAIL ME DIRECTLY AT caitlin_anthony@hotmail.com
icon

Best answer by Mathis 25 October 2016, 13:56

Hi there,

Please reach out to our Account access team if this requires further investigation, as they will be able to help most efficiently.

Cheers
Mathis
View original

This topic has been closed for comments

2 replies

Userlevel 5
Badge +1
is this you? https://soundcloud.com/caitlin-anthony ? That looks okay from the outside (100 followers, 338 followers, zero tracks. Or this acocunt? https://soundcloud.com/caitlin-anthony-65932718 ? You may try mailing directly to contact [at] soundcloud.com / good luck.
Userlevel 7
Badge +3
Hi there,

Please reach out to our Account access team if this requires further investigation, as they will be able to help most efficiently.

Cheers
Mathis