Question

Please confirm your email address before uploading. Check email settings.

  • 14 November 2016
  • 27 replies
  • 741 views

ok i have already confirmed my email address, but i am still getting this error when trying to update my profile picture.

Please confirm your email address before uploading. Check email settings.

what is thing all about

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27 replies

Userlevel 7
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Hi there everyone,

Sorry about the troubles with this. It looks like this is now resolved for most of you.

If not so, please see this section for more information.

Cheers
Mathis
It took a while but everything is working
It's back to normal for me.
This is also happening to me. I've been trying to update my profile information for hours now and it won't save. The only thing it let me change was my header photo.

I'm having the exact same issue, please let me know if you fix it somehow.
Amazing that this has been going on for hours with no official response!!
Exactsame issue here, it's really frustrating, does SoundCloud support usually takes this long to answer?
It seems this issue has been going on for hours... at least a "we're aware of the issue and will look into it" response would be nice.


Actually I searched Google and it appears this issue has been going on for years and still hasn't been fixed. It seems to randomly work, though. Since I posted my comment above, it randomly started working and I was able to upload music.


I was able to upload a file as well thing is I can't upload any of my profile's info, nor the display name or the URL, it's such a shame since I was just getting started and this is a really bad setback.


I agree. I had over 50 tracks to upload. Not very user friendly...
Exactsame issue here, it's really frustrating, does SoundCloud support usually takes this long to answer?
It seems this issue has been going on for hours... at least a "we're aware of the issue and will look into it" response would be nice.


Actually I searched Google and it appears this issue has been going on for years and still hasn't been fixed. It seems to randomly work, though. Since I posted my comment above, it randomly started working and I was able to upload music.


I was able to upload a file as well thing is I can't upload any of my profile's info, nor the display name or the URL, it's such a shame since I was just getting started and this is a really bad setback.
Exactsame issue here, it's really frustrating, does SoundCloud support usually takes this long to answer?
It seems this issue has been going on for hours... at least a "we're aware of the issue and will look into it" response would be nice.


Actually I searched Google and it appears this issue has been going on for years and still hasn't been fixed. It seems to randomly work, though. Since I posted my comment above, it randomly started working and I was able to upload music.
Exactsame issue here, it's really frustrating, does SoundCloud support usually takes this long to answer?
It seems this issue has been going on for hours... at least a "we're aware of the issue and will look into it" response would be nice.
I'm having the same issue.
I am having the same issue as well
I'm having same issue, logged out, cleared cache, even restarted computer.
Same issue here!
Im having the same issue and it's very frustrating!
This is also happening to me. I've been trying to update my profile information for hours now and it won't save. The only thing it let me change was my header photo.
Also having similar problem.
Like the topic (the guy asking the question) so this might get their attention and hopefully gets fixed.
Same thing for me too...
same thing happens to me
Hey, whenever I click on choose a file to upload it says "please confirm your email address before uploading" but I have already confirmed my email 5 times and even added another email to my account and confirmed that one. I also cant update any profile info until my email is confirmed even though I have already tried confirming it! Please help, this is very irritating! thanks
Same Struggle here confirmed it like 100 times but nothing happened... Still telling me to confirm my email address. Can´t upload songs or change my picture or my name
Same here. Can't upload any track neither
I'm having the same problem trying to upload music. I have clicked on the email link to confirm my email address several times.
I have exactly same issue
Me too, I have the same problem and yet I did like you! : / help !
Exact same thing is happening to me. Confirmed my email, still can't upload. Added a second email, confirmed that one as well, still can't upload.