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Primary email address was hacked

  • 16 January 2017
  • 1 reply
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Hi, the primary email address I originally linked my Soundcloud account to, got hacked years ago.
I so far just always logged in here via my Facebook account. In Facebook I managed to change the email address linked to Facebook, but I somehow can't do this for Soundcloud. It keeps asking me to confirm my email address now.

I read in your help section that I can send an email reset link, but still says this would be sent to my primary email address - the one that is hacked! How do I get out of this?
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Best answer by Chris Mai 18 January 2017, 04:03

Please get in touch with the Trust & Safety team through the contact button at the bottom of the article found here ---> http://policyandsafety.help.soundcloud.com/customer/portal/articles/2155639-my-account-was-hacked#
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Please get in touch with the Trust & Safety team through the contact button at the bottom of the article found here ---> http://policyandsafety.help.soundcloud.com/customer/portal/articles/2155639-my-account-was-hacked#

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