Question

Problem with verifying email adress

  • 11 January 2017
  • 4 replies
  • 159 views

Hello,

the link you sent me via email is not working when i click it, it says "Oops, looks like we can't find that page!"

Thank you,
Phil

4 replies

Helloooo support ?!?!?!
Userlevel 7
Badge +3
Helloooo Zgoda,

Welcome to the Help Community! It looks like your email bounces, meaning we're receiving an error message when we're trying to send the email with the confirmation link your way. This can have a number of reasons. Please see here for more info. For instance, your email provider might be blocking emails from SoundCloud. Here are troubleshooting steps to tackle this issue.

Hope this helps 🙂

Cheers
Mathis
hi, could i please get my email verified as it wont let me and takes me to home page when i try to verify
Userlevel 7
Badge +3
@Ethan - this should now be working for you. If in doubt, sign out, restart your browser, then try again. 🙂

Reply