Question

Profile URL will not update

  • 28 February 2017
  • 1 reply
  • 85 views

I can see the URL I have in my setting is saved and displays in the header properly, but attempting to load my page via soundcloud-link yields "We can’t find that user."

I find this to be very weird because this wasn't an issue in the past. Any help is appreciated

1 reply

Userlevel 7
Badge +3
Hi there,

Sorry to hear this was an issue of yours & that no one from the community has had the chance to investigate this further. Were you able to figure it out? I just checked from my end and opened your account URL in an incognito window of my Chrome browser and this worked just fine.

If this issue persists and you've done all basic troubleshooting (clearing cache & cookies, disabling extensions, testing a different browser), you might want to check and see if Google has still indexed an older URL for your account. You can have them re-index via this link: https://www.google.com/webmasters/tools/submit-url

Hope this works. If you've done something different to sort this, let the community know :)

Cheers
Mathis

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