Sticky Answered

Random SoundCloud Go tracks added to my account?!

  • 8 December 2016
  • 31 replies
  • 3411 views

Userlevel 2
  • Tour manager*
  • 23 replies
My friend just told me that some random tracks have been added to my account, which seem to be SoundCloud Go Previews.

I checked and they are there, I can not edit them (except for DESCRIPTION and BUY-LINK)
My link is soundcloud.com/ksxi > if you press "Tracks" you'll find them.

Obviously, they are not mine and their whole album seems to be up there. Not very happy, I also find it really messed up that I can not edit it and the fact the people can upload content to mine and other people's account without appropriate authorisation from the account holder.

There may be a mistake as the band whos album is on my profile are named "XI" and my name used to be " XI Music" but I changed it around 1 month ago

Want this sorted ASAP
If you are able to help me please do so! :S

Thank you
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Best answer by Grizzly 8 December 2016, 16:22

here we go:

Hey Christian,

Thanks for getting in touch about this and sorry to hear you're having issues with this.

As we've launched our SoundCloud Go subscription, some tracks have been mistakenly uploaded to your profile as part of our ingestion for the extended catalog SoundCloud Go offers. Our team is currently working on removing these tracks from mistaken profiles but we need help identifying them.

Please fill out this form (https://goo.gl/7kOGKJ) and let us know the details of this issue.

Thanks for you cooperation with this. We really appreciate your patience and hopefully we'll have everything up and running again for you shortly.

Thanks,
Neil
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31 replies

Userlevel 2
yeah and guess fucking what, they deleted that post i made calling this help forum out for being fucking shit
Userlevel 2
yeah and guess fucking what, they deleted that post i made calling this help forum out for being fucking shit
It's is like they are just laughing behind their fucking screens
I have the exact same problem for a month. I decided to email SC on daily basis though no one seems to care. The form doesn't work for me because I have more than 100 tracks which are duplicates.

https://soundcloud.com/astrofella/sets/moxi-mega-beats-10
https://soundcloud.com/astrofella/sets/i-am-free-2
https://soundcloud.com/astrofella/sets/moxi-mega-beats-9
https://soundcloud.com/astrofella/sets/astral-gliding-6
https://soundcloud.com/astrofella/sets/astral-gliding-5
https://soundcloud.com/astrofella/sets/astral-gliding-4
https://soundcloud.com/astrofella/sets/chiller-ep
https://soundcloud.com/astrofella/sets/astral-gliding-3
https://soundcloud.com/astrofella/sets/astral-gliding-2
https://soundcloud.com/astrofella/sets/astral-gliding-1
https://soundcloud.com/astrofella/sets/ghost-post-ep-1
https://soundcloud.com/astrofella/sets/fairys-ep
https://soundcloud.com/astrofella/sets/get-on-board-ep-1
https://soundcloud.com/astrofella/sets/sweet-nothings-ep
https://soundcloud.com/astrofella/sets/moxi-mega-beats-volume-6
https://soundcloud.com/astrofella/sets/poppas-groove-ep
https://soundcloud.com/astrofella/sets/smooth-lover-ep
https://soundcloud.com/astrofella/sets/my-soul-ep-1
https://soundcloud.com/astrofella/sets/funking-up-ep
https://soundcloud.com/astrofella/sets/astraglider-2
https://soundcloud.com/astrofella/sets/astraglider-1

None of this is mine.. Thank you SoundCloud for fucking up and not giving a damn about it.
Userlevel 2
I have the exact same problem for a month. I decided to email SC on daily basis though no one seems to care. The form doesn't work for me because I have more than 100 tracks which are duplicates.

https://soundcloud.com/astrofella/sets/moxi-mega-beats-10
https://soundcloud.com/astrofella/sets/i-am-free-2
https://soundcloud.com/astrofella/sets/moxi-mega-beats-9
https://soundcloud.com/astrofella/sets/astral-gliding-6
https://soundcloud.com/astrofella/sets/astral-gliding-5
https://soundcloud.com/astrofella/sets/astral-gliding-4
https://soundcloud.com/astrofella/sets/chiller-ep
https://soundcloud.com/astrofella/sets/astral-gliding-3
https://soundcloud.com/astrofella/sets/astral-gliding-2
https://soundcloud.com/astrofella/sets/astral-gliding-1
https://soundcloud.com/astrofella/sets/ghost-post-ep-1
https://soundcloud.com/astrofella/sets/fairys-ep
https://soundcloud.com/astrofella/sets/get-on-board-ep-1
https://soundcloud.com/astrofella/sets/sweet-nothings-ep
https://soundcloud.com/astrofella/sets/moxi-mega-beats-volume-6
https://soundcloud.com/astrofella/sets/poppas-groove-ep
https://soundcloud.com/astrofella/sets/smooth-lover-ep
https://soundcloud.com/astrofella/sets/my-soul-ep-1
https://soundcloud.com/astrofella/sets/funking-up-ep
https://soundcloud.com/astrofella/sets/astraglider-2
https://soundcloud.com/astrofella/sets/astraglider-1

None of this is mine.. Thank you SoundCloud for fucking up and not giving a damn about it.


Damn, thats a lot of fuck ups!
They did clear up my account with no written apology or even any achknowledgment for that matter

They really do not care about their users
Really shit support team

Not shit talking the platform, but the support team or the lack there of

I did not actually e-mail them, I filled out that form and 3 weeks later they were gone.

Still very pissed off about it

Hope it all get solved quickly