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Someone is using same name as mine as profile

  • 26 June 2017
  • 7 replies
  • 679 views

Hello,I was using my first name as profile but today i wanted to change it with my first and second name. so when i typed my name soundcloud says "This profile URL is already in use. Try a different one." Someones using my full name. what do i do? please help me! Thanks
Kairrav Dulera
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Best answer by Mathis 27 June 2017, 12:13

Hey there,

Thanks for getting in touch about this and sorry to hear you're having issues with this. As we've launched our SoundCloud Go subscription, some tracks have been mistakenly uploaded to your profile as part of our ingestion for the extended catalog SoundCloud Go offers. Our team is currently working on removing these tracks from mistaken profiles but we need help identifying them.

Please fill out this form (https://goo.gl/7kOGKJ) and let us know the details of this issue.

Thanks for you cooperation with this. We really appreciate your patience and hopefully we'll have everything up and running again for you shortly.

Thanks,
Mathis
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7 replies

Userlevel 6
Badge +1
Is this your profile: https://soundcloud.com/kairrav ?
and this the other one; https://soundcloud.com/kairravdulera ?

Is "Doreah's Semblance" an official release? It looks as if the profile with your full name in the URL is a monetized track and that profile will have been set up by the digital distributor. You'll have to contact them and see if they will delete it but instead put that monetized version of the track into your own profile.
Hello thank you, but how can they put that monetized version of the track into my own profile. without having password and email?? and ya can i choose that full name if i ask them to rename it a little bit?
Userlevel 7
Badge +3
Hey there,

Thanks for getting in touch about this and sorry to hear you're having issues with this. As we've launched our SoundCloud Go subscription, some tracks have been mistakenly uploaded to your profile as part of our ingestion for the extended catalog SoundCloud Go offers. Our team is currently working on removing these tracks from mistaken profiles but we need help identifying them.

Please fill out this form (https://goo.gl/7kOGKJ) and let us know the details of this issue.

Thanks for you cooperation with this. We really appreciate your patience and hopefully we'll have everything up and running again for you shortly.

Thanks,
Mathis
Hello Mathis, i was trying to fill the form you suggested. but it asks me for auto-created profile URL, I don't remember the the auto-created profile URL. How can i find it?

Thanks,
Kairrav Dulera
Userlevel 6
Badge +1
It's this one: https://soundcloud.com/kairravdulera
Yes s l i g h t, Thank you!! now i get it what to do. thanks again! 🙂

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