I am trying to log into my account that I have since 2015 and when I type in the email, it says it does not exist in the system. I'm still logged in my phone, but in the computer I won't let me in, it's like I am making a new account, which I'm not.
I don't know if it was because in the pc I changed the language and logged out. I searched for my account and it still exists, it's there but I can't log in.
I don't know what to do
Best answer by Alessandra Ewald
Hi, Click "forgot password" have it sent to your email to reset your password;
I had the same problem, it worked for me !