Question

Still having issues with receiving Confirmation Email!

  • 26 April 2016
  • 3 replies
  • 75 views

Hi there,

You merged my last thread with the one below.

https://www.soundcloudcommunity.com/soundcloud/topics/tips-if-you-are-having-trouble-with-email-or-n...

I have followed the instructions on the page, and I am still not receiving the confirmation email.

Can you please provide advice on the issue?

3 replies

Userlevel 7
Badge +2
Hi

Sorry you did not find the information there helpful. Your email that ends with .net is bouncing our messages. If putting us on your safe list does not work then you will need to use another email.

-Gina
Hi

Sorry you did not find the information there helpful. Your email that ends with .net is bouncing our messages. If putting us on your safe list does not work then you will need to use another email.

-Gina

Yeah, the MX for the domain wasn't configured correctly when I first signed up. Those have since been amended.

Have these incorrect details been cached anywhere?
Hi

Sorry you did not find the information there helpful. Your email that ends with .net is bouncing our messages. If putting us on your safe list does not work then you will need to use another email.

-Gina

Hi Gina

My email has now been confirmed. Thanks.

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