Question

Striked for own Release on Record Label


Hey!

I am the owner of a Record Label called Starfly Records.
We uploaded and distributed a legal Release, but then the Artist took it down from Soundcloud due to a misunderstanding. After the misunderstanding had been resolved, we wanted to make a Dispute, so the track gets back up. Surprisingly, the Dispute had been rejected and the Soundcloud Team has given us a strike for our own Release. This is a huge Problem for us since it is very important to us to deliver our Artists the promised royalties of their Tracks. But unfortunately, we got kicked out of the premier monetization program and we cannot get back into it with a strike. At this Moment, we do not know how to resolve this issue. Is there any way to get in contact with the Soundcloud Support Team ? Or do we have to bring this issue to the court ? Help appreciated!

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