Last night I saw a sudden surge in followers, and I guess they are all fake.
They all have no tracks, follow about 30 accounts or so - and have only 1 line bios with nothing much of substance. Here are some examples, and they randomly liked one of my tracks. No comments from these accounts.
there are some 15 more.
can it be a requirement that people only may follow me after they have made a comment on one of my tracks, + some embargo time?
Can I select a group of accounts to block them at once?
Best answer by Mathis
Thanks for reaching out. We looked into this, and here's what our Trust & Safety team can provide for context around issues with fake accounts & fake plays: We have no means of confirming whether or not your recent spike in plays came from a fraudulent source, but we can see they are concentrated to a specific number of locations that are often flagged for fake plays. The plays also came directly from the track page, which suggests that these plays have been bought.
It could be that someone paid for your plays to be increased, or you were mistakenly subject to fake plays bought for another account. We do not condone of people paying to increase their plays, and our trust and safety engineers are working on improving our anti-spam systems to weed out fake plays.
I'm afraid we do not have the technical means of reverting, or adjusting, play counts. You can delete and re-upload a track to refresh the play count, but keep in mind this means all Likes, Comments and Re-posts will also be lost.
We are working towards this though so in the future we can eradicate this problem and be in a better position to combat fake activity.
All the best to you,