Question

Two-factor authentication

  • 10 February 2018
  • 2 replies
  • 1996 views

Does Soundcloud offer a Two-factor authentication? Can't find anything..

2 replies

Dear SoundCloud customer support,

Somebody is actively trying to reset the password on my SoundCloud account, presumably due to my rare four-character username. If you do not add 2FA (either via SMS or Authenticator) to your service in the near future, I am afraid that it's only going to be a matter of time before my account gets hacked and my handle is stolen from me.

Thanks,
--DJiK
Userlevel 7
Badge +3
Hi DJiK,

Thanks for flagging. Please see here for general info about your account security: https://help.soundcloud.com/hc/en-us/articles/115003452407-Account-security

And here just in case your account ever gets hacked: https://help.soundcloud.com/hc/en-us/articles/115003450267-My-account-was-hacked

I will pass along your topic to our Trust & Safety team for general feedback. Thanks again

Mathis

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