Question

URL address is banned b/c of previous owner.

  • 12 February 2018
  • 2 replies
  • 124 views

Hey,

I just created an account. While setting up my profile URL, I get back an "is banned" by your backend. Since I did never use this name before, there must've been a previous member who got the URL and is now banned.

Is there any way to unban it? Or is there a expiry date?

2 replies

Userlevel 7
Badge +3
Hi,

Our trust & safety team can take a look into this - in individual cases, it might still be possible to free up the URL (however, with no guarantee). Please reach out here.
Thanks for getting back to me, I'll send a ticket.

Have a nice week!

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