Answered

Account Confirmation Issues

  • 21 September 2016
  • 1 reply
  • 54 views

I have confirmed my account several times but it still won't let me upload. I've signed out as suggested but still nothing.
icon

Best answer by Mathis 22 September 2016, 08:20

Hi there,

This is now fixed, however you might run into the same issue again given the email address actually bounced when our system tried to send an email your way.

Please add mailer@soundcloudmail.com to your address book in your email settings. Also, check if your email server is blocking our emails. If this issue reappears nonetheless, changing the email address might be a way to work around this from reappearing.

Cheers
Mathis
View original

1 reply

Userlevel 7
Badge +3
Hi there,

This is now fixed, however you might run into the same issue again given the email address actually bounced when our system tried to send an email your way.

Please add mailer@soundcloudmail.com to your address book in your email settings. Also, check if your email server is blocking our emails. If this issue reappears nonetheless, changing the email address might be a way to work around this from reappearing.

Cheers
Mathis

Reply