Question

Almost there! Verify your email address to start uploading.

  • 5 June 2019
  • 2 replies
  • 83 views

Userlevel 1
dear soundcloud,

I am a LONG TIME user.
why please do you ask me now every 2 weeks to confirm my mail?!
after almost 10 years using your site.
after tons of uploaded music.

would not be a problem - IF YOU WOULD BE ABLE TO SEND A MAIL!!!

NO ONE MAIL WITH NO ONE NEW PASSWORD RECEIVED, BUT YOU WROTE:
An email was sent to XXXX
YOU STILL WRITE THIS!!!!!

but you just should fix this.

2 replies

Userlevel 1

Userlevel 7
Badge +3
Hey @Grizzly ,

Sorry about the troubles with this. I've looked into this and it seems like the emails our system sends are bouncing, i.e. they cannot be delivered, in which case the email needs to be updated / verified again.

Have you changed anything in your email settings that would not longer allow for emails from SoundCloud to come through? Or could your inbox be full? Either way, you can manage your email settings on https://soundcloud.com/settings.

If you require further assistance with this, please reach out to the account access team directly, as they will be able to help with this most efficiently. You can do so here.

All the best
Mathis

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