Question

can't upload 500KB photo


hey, i've tried lot of times to upload a photo which is 500kb as my profile picture or cover pic or even on a song but it does not upload and only uploaded my 2.5MB photo while it says 2.0MB is max for a photo upload .. any help please i can't increase my 500KB photo's size to 2.0MB !!

1 reply

Userlevel 7
Badge +3
Hi ManMood,

Please see here on our help center for troubleshooting steps.

Hope this helps.

All the best
Mathis

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