Answered

Change my profile picture.

  • 28 March 2017
  • 1 reply
  • 117 views

I have seriously tried 2-dozen times and all that's happening is I'm getting a headache...

I've done all the troubleshooting, including restarting my network, trying on multiple operating systems/devices, different file formats and sizes, and nothing is working.

If this were a paid service I'd be getting a refund and taking the door right now, but I understand it's a free service and someone is probably working hard on things like this...

Thanks for fixing this in advance.

I need this image as my profile picture (user cajtherapper)

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Best answer by Mathis 29 March 2017, 15:30

Hi there,

As a one time exception, I went ahead and updated this from our end. The service works absolutely fine, so I'm not sure what exactly is keeping your system(s) from uploading the image properly.

Hope you can figure it out for the next time you're planning to upload a new profile.

For reference, here's the troubleshooting steps we recommend: https://help.soundcloud.com/hc/en-us/articles/115003445367-My-image-won-t-upload-

Best
Mathis
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Userlevel 7
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Hi there,

As a one time exception, I went ahead and updated this from our end. The service works absolutely fine, so I'm not sure what exactly is keeping your system(s) from uploading the image properly.

Hope you can figure it out for the next time you're planning to upload a new profile.

For reference, here's the troubleshooting steps we recommend: https://help.soundcloud.com/hc/en-us/articles/115003445367-My-image-won-t-upload-

Best
Mathis

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