Question

deleted email account

  • 16 February 2015
  • 1 reply
  • 72 views

I made my account a long time ago when I was still using a hotmail account. I deleted my hotmail account a couple years ago and just got back into using soundcloud again however I can't upload anything because I didn't confirm my hotmail account. I added my more recent gmail account as my email and confirmed it but it still won't allow me to upload anything. Is there a way to delete my old email off this without deleting my soundcloud account?

1 reply

Userlevel 7
Badge +3
Hey there,

Thanks for posting on the forum. You should be good to go by now actually - there might have been a delay between confirming your gmail address and being able to upload - sorry about that, this has been reported to our engineers to see if this can be improved in the future.

Other then that, you can manage your email settings by logging in to your account and going to http://soundcloud.com/settings/email.

Hope this helps! Please let me know if you have any other questions.

Thanks & all the best,
Mathis

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