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Disabled Tracks - Unable to delete, and counting towards time

  • 19 June 2016
  • 1 reply
  • 33 views

I used to have a Pro account, but it lapsed, so I'm now 424 minutes over my allowed time. Problem is, I have a couple of dj mixes that were removed for Copyright Reasons. Fine, no problem.

Except, if I delete everything on my account, I will still be 120 or so minutes over my allowed time.

Because, there are disabled tracks which show up as grayed out, removed for copyright reasons, so I can not delete them and they count towards my time.

I mean seriously, is there any QA department at all at soundcloud? How would any first year intern project manager ever let this type of bug through?
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Best answer by Mathis 20 June 2016, 13:29

Hi NeonBunny,

Tracks that were blocked due to containing copyright protected material don't count towards your time actually. Also, you're all set (130min. uploaded, i.e. another 50min. left). If this isn't reflected on your end, please try signing out, restart your browser, then try again.

Cheers
Mathis
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Hi NeonBunny,

Tracks that were blocked due to containing copyright protected material don't count towards your time actually. Also, you're all set (130min. uploaded, i.e. another 50min. left). If this isn't reflected on your end, please try signing out, restart your browser, then try again.

Cheers
Mathis

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