Question

download original file 404

  • 6 August 2016
  • 1 reply
  • 64 views

when I do 'download orginal file' I get 'We can’t find that track.'

1 reply

Userlevel 7
Badge +3
Hi Marco,

Sorry to hear this is happening. Please try downloading your track by going through your overall tracks page, hit the edit button and download from there rather then the track's direct URL. This has worked for other users who've run into the same issue.

If this is also failing, another SoundCloud user has built a tool for this exact issue.

We've forwarded your report along with those of others to our engineers. They are aware, however couldn't provide an estimate as to when this can be fixed.

Hope this helps!

Cheers
Mathis

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