Question

hi!

  • 19 March 2017
  • 3 replies
  • 98 views

Hi I seem to have 155 mins left on my (free)account and I'm trying to upload some music but for the life of me I cant find the upload option. Has it been taking off? cheers

3 replies

On mobile app it's record, but on desktop, it should be next to the search bar.

Let me know if you still can't find it.
Hi thanks for getting back to me yeah by the space bar it just says record so I press that and it just wants you upgrade I cant find the upload button. Have a go because I cant find it. Cheers
Userlevel 7
Badge +3
Hi there,

Hmm - odd! You should see the upload button just fine - I've just double checked for you from our backend. If you still cannot see the upload button, please perform basic troubleshooting:
To start fresh, could you clear your browser's cache and cookies (http://www.refreshyourcache.com/en/home/), close the browser window, and open a new one?

Next, please follow these steps:
  • If you've installed any plugins (AdBlock, Flashblock, Hola VPN, HTTPS everywhere, VLC Web plugin) on your browser, please disable them, as this may help. Plugins can often block SoundCloud from working properly. Additionally, please disable or allow for an exemption on any pop up blocker, firewall, or antivirus on your computer.
  • In the event that you are still experiencing difficulties, you may also want to try a different browser (Firefox, Chrome, etc.) to see if the issue continues. This way we can confirm whether or not this is a local issue on your browser.

I hope this helps.

Best,
Mathis

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