Answered

How long does it take Soundcloud to ReUpload the Tracks Hidden after the Upgrade?

  • 28 May 2019
  • 2 replies
  • 724 views

I exceeded the limit of my uploads, so some of the tracks of my account were hidden.
In order to change this i upgrade my account to Pro unlimited.
It´s been almost 24 hours since I upgraded and my tracks are still not available.
Could anyone tell me how long it takes to Soundcloud to re-upload these hidden tracks?
Thanks!
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Best answer by Mathis 6 June 2019, 16:55

Hi there,

Sorry to hear this took so long. This usually only takes a few minutes. I'll be sure to pass on your report to the relevant engineering team on our end to make sure there is no bigger glitch on the backend causing this to take longer than it should.

Cheers
Mathis
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2 replies

In case anyone goes through the same, it took day an half to have it fixed. So... be patient!
Userlevel 7
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Hi there,

Sorry to hear this took so long. This usually only takes a few minutes. I'll be sure to pass on your report to the relevant engineering team on our end to make sure there is no bigger glitch on the backend causing this to take longer than it should.

Cheers
Mathis

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