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I am unable to upload new versions of tracks

  • 22 August 2015
  • 1 reply
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I have a Pro acct. I have tried multiple times to upload new versions of my tracks but the track doesn't change. It says transcode complete but the page is still processing. eventually it refreshes and nothing has happened.
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Best answer by Gina 26 August 2015, 09:10

HI BlackMary,

Is this still an issue for you? If so, you please email the file to our support team here and we can try it for you.

-Gina
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HI BlackMary,

Is this still an issue for you? If so, you please email the file to our support team here and we can try it for you.

-Gina

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