Answered

I can't download the original file of my track, or replace the track file (I have Premium Pro). What is going on?

  • 31 January 2016
  • 1 reply
  • 162 views

https://soundcloud.com/oviville/mrvin-1

This is the track in question. If I try to download original file, it downloads "mrvin.htm" and states the download as "failed".

Not really sure how to approach this problem.

Please, help.
icon

Best answer by Mathis 1 February 2016, 15:54

Hi there,

Sorry about that - looks like this is caused by a bug on our end. Please go to your tracks page and click on the edit button on there. Now when you click on Download original file, you should be able to download the track properly.
View original

1 reply

Userlevel 7
Badge +3
Hi there,

Sorry about that - looks like this is caused by a bug on our end. Please go to your tracks page and click on the edit button on there. Now when you click on Download original file, you should be able to download the track properly.

Reply