Question

i cant save uploaded tracks and albums

  • 2 November 2016
  • 3 replies
  • 99 views

when I upload the album tracks and fill all of metadata :@:@:@

when I press save no thing done

there is a video showing the issue

https://youtu.be/AD9UlP2MCj4

3 replies

Userlevel 7
Badge +3
Hi Ahmad,

Sorry to hear this isn't working for you. You seem to be attempting to upload many tracks at a time - can you try and upload less tracks, or only one at a time to see if this is working properly? This will help isolate the issue further.

Let the community know how it went.

Cheers
Mathis
thanks Mathis

i tried to do that before and it done already

but lat times it stopped
Userlevel 7
Badge +3
Hi Ahmad,

Hmm, sorry to hear that. Have you tried our basic troubleshooting steps to see if this helps, or can isolate the root cause? I will make sure to pass on your report to the relevant team to review the process, too.

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