Question

I dont have and upload button

  • 5 February 2017
  • 1 reply
  • 113 views

Hi, at the top of my screen I don't have an upload button. instead it says record but when I press that it comes up with adverts on sound cloud for mobile.

1 reply

Userlevel 7
Badge +3
Hi Matthew,

Hopefully, you were able to sort this out in the meantime. If not so, however, please apply basic troubleshooting: To start fresh, could you clear your browser's cache and cookies (http://www.refreshyourcache.com/en/home/), close the browser window, and open a new one?

Next, please follow these steps:
  • If you've installed any plugins (AdBlock, Flashblock, Hola VPN, HTTPS everywhere, VLC Web plugin) on your browser, please disable them, as this may help. Plugins can often block SoundCloud from working properly. Additionally, please disable or allow for an exemption on any pop up blocker, firewall, or antivirus on your computer.
  • In the event that you are still experiencing difficulties, you may also want to try a different browser (Firefox, Chrome, etc.) to see if the issue continues. This way we can confirm whether or not this is a local issue on your browser.

I hope this helps, please let me know if not, we will be happy to investigate the matter further if needs be.

Best,
Mathis

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