Question

I have a Pro Unlimited Account, yet I've reached an upload limit

  • 29 November 2016
  • 1 reply
  • 60 views

I have a Pro Unlimited account, but when I try to upload more episodes of my podcast through libsyn, I'm getting an error that my account has reached it's upload limit. Is there a glitch somewhere?

1 reply

Userlevel 7
Badge +3
Hi there,

Hmm, this is odd - I've just looked into your SoundCloud settings and everything looks normal - your email address is properly confirmed, you're on the Pro Unlimited plan, all good.

Have you reached out to Libsyn to see if they can help? Also, what happens when you try and upload a test track via a web browser on your computer - does that work properly? This way you can isolate the root cause further.

Let the community know how it went.

Cheers
Mathis

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