I just renewed my membership with soundcloud the (pro plan) and it still says i am over by 45 minutes and will not allow me to upload my new tracks. I have checked my bank account and have been charged and my account settings say that i have renewed the subscription. I have also signed out and back in! Please help!
Best answer by Gina
Thanks for getting in touch. You have indeed renewed your subscription however you still have 351/360 uploaded on your account. You will need to upgrade to Pro Unlimited or delete some tracks to make space.