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I have payed for my pro plan today but it is still not letting me upload new tracks.

  • 2 December 2015
  • 1 reply
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I just renewed my membership with soundcloud the (pro plan) and it still says i am over by 45 minutes and will not allow me to upload my new tracks. I have checked my bank account and have been charged and my account settings say that i have renewed the subscription. I have also signed out and back in! Please help!
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Best answer by Gina 2 December 2015, 21:05

Hi KSFS,

Thanks for getting in touch. You have indeed renewed your subscription however you still have 351/360 uploaded on your account. You will need to upgrade to Pro Unlimited or delete some tracks to make space.

-Gina
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Hi KSFS,

Thanks for getting in touch. You have indeed renewed your subscription however you still have 351/360 uploaded on your account. You will need to upgrade to Pro Unlimited or delete some tracks to make space.

-Gina

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